A recently conducted survey of hundreds of VMware, Inc.‘s customers sheds light on growing concerns they have about the state of the virtualization software and the company behind it – ranging from rising licensing costs, ransomware vulnerabilities and a diminishing quality of support.
VMware
VMware users anxious about costs and ransomware threats
VMware customers have growing concerns about the state of the virtualization software and the company behind it – ranging from rising licensing costs, ransomware vulnerabilities and a diminishing quality of support, according to VergeIO.
Exiting VMware to Eliminate High Storage Costs
Storage, an integral part of a VMware infrastructure, often consumes a hefty chunk of the IT budget, and exiting VMware to eliminate high storage costs may be the best strategy. Exiting VMware can reduce primary storage costs and investments in secondary storage like backup and archive. A VMware alternative can provide better ransomware resiliency and data protection, reducing backup software investments.
Most IT professionals think that high storage costs come from being forced to invest in high-performance dedicated all-flash arrays (AFA). VMware’s vSAN and Nutanix’s hyperconverged infrastructure (HCI) products were supposed to lower storage costs by enabling IT to use off-the-shelf storage media while maintaining enterprise-class features, performance, and availability. Both products fell well short of the goal and, in most cases, are as expensive as the legacy three-tier architecture.
Why Does VMware Have High Storage Costs?
So, what should storage realistically cost? A 15.3 TB NVMe SSD is priced at less than $1,500, meaning 300 TB of high-performance storage comes in at about $30,000.
Why, then, is it well over 5X to 10X that amount to add 300TB of flash capacity to a VMware environment? Dedicated arrays have to cover the cost of the components already in the environment (CPU power, networking, memory). HCI hasn’t lived up to expectations, either. These vendors still charge too much for their software, which doesn’t deliver the enterprise-class performance or capabilities that IT demands, so IT must overcompensate with more hardware and additional drives.
Decoding the High Storage Costs
The above mentioned, $30,000 should be the entire cost to add 300TBs of high-performance storage. Most customers have plenty of excess storage bays in their physical hosts, so they should be able to add these twenty drives without additional hardware costs.
If HCI vendors offered common sense licensing, there would be no additional software charge. The problem is that vSAN and Nutanix don’t have common sense licensing; they constantly charge for add-ons. From a technical perspective, they can’t easily handle adding a mixture of different storage device types to existing servers; they can’t deliver the hundreds of thousands of IOPS potential of the storage, and these solutions often lack the enterprise features that customers expect.
The combination of the failure of HCI to cut costs and the subsequent need for a high-end all-flash array (AFA), balloon the VMware storage budget. The cost of dedicated storage is negatively impacted by:
- Markup Pricing: Despite some genuine costs involved in their strategy, dedicated storage array vendors charge exorbitantly for their capacity.
- Performance Requirements: Their software inefficiencies necessitate powerful processors to maintain the array’s pace with the performance potential of the media they insert into it.
- Feature Implementation: Functions such as deduplication, snapshots, and data protection, while beneficial, are also inefficient and strain performance, demanding even more RAM and processing power.
- Unnecessary Server Expenses: Often, organizations have servers with empty drive bays. Despite this, they purchase and maintain separate powerful “storage servers,” incurring extra costs.
The High Cost of Data Protection
Exiting VMware to eliminate high storage costs may also allow you to reduce the high cost of protecting VMware. Because of the inefficiencies in the HCI and dedicated storage array software, customers must also invest heavily in backup and recovery architectures, which include the backup software itself, a backup storage target, and a long-term object storage-based system to immutably store backup data so that it is protected from a ransomware attack.
Ironically, all of the investment in backup infrastructure has done little to stem the tide of ransomware. According to a recent VergeIO survey and study:
- It takes most customers 3+ weeks to recover from a ransomware attack
- It takes most customers 3+ days to realize they are under attack.
If the infrastructure can’t warn you it is under attack and takes days to realize it is happening, then almost every snapshot contains encrypted data, as do most backups. Pulling the correct data out of these backup copies is manual and time-consuming, which is why most recovery efforts take more than three weeks.
VergeIO’s Ultra-Converged Infrastructure: Eliminating High Storage Costs
VergeIO introduced VergeOS, an ultra-converged infrastructure solution to address the high storage costs dilemma. Boasting a unified, efficient code base, VergeOS promises:
- Cost Efficiency: Customers can install server-class media like 15.3TB SSDs in their existing servers for a fraction of typical HCI / dedicated array costs while gaining over 300TB of storage capacity.
- Enhanced Performance: With these drives, users can potentially achieve over a million IOPS with improved data protection.
- Deduplication: Integrated into its core, VergeOS’s global inline deduplication incurs minimal CPU or RAM overhead.
- Snapshot Technology: Powered by IOclone technology, VergeIO’s snapshots act more like data clones, making them a viable backup solution. Add to that, IOfortify, and you have infrastructure-wide ransomware protection.
- Virtual Data Centers: VergeIO’s unique Virtual Data Center (VDC) technology encapsulates the entire data center and simplifies tasks like patching, disaster recovery, and ransomware resiliency.
The Verdict: Should You Turn Off Your Array?
For those using HCI, the benefits of VergeOS – from superior performance to reduced costs – make the switch compelling. VergeOS installs on the existing HCI hardware, breathing new life into it while improving performance, data protection, and ransomware resiliency. VergeIO features common sense licensing. VergeOS is licensed per physical host, not the number of processors, cores, RAM, or storage capacity. One license per physical server, and it includes all of the capabilities.
Even dedicated storage array customers will find it more cost-effective to change when weighing the high maintenance costs against VergeOS’s offerings. Most AFA customers tell us they can switch to VergeOS for considerably less than the cost of their current maintenance contract. Combine that with the cost savings of exiting VMware; these customers typically report a 50% reduction in TCO. As one customer said, “I’ll save money just by turning my AFA off.”
In conclusion, making informed decisions is crucial as the IT landscape evolves and storage costs skyrocket. Exiting VMware and considering alternatives like VergeOS can extend the savings beyond the VMware license. Many customers find their storage cost savings justify the migration while paving the way for enhanced performance and greater data resiliency.
Exiting VMware to eliminate high storage costs is one of many reasons to consider a VMware alternative, but you need to take a step-by-step approach. Join us for our webinar, “How to Exit VMware Step-by-Step,” for practical advice on how to develop a VMware exit strategy at a pace that makes sense for your organization.
The Impact of VMware’s Inefficiency
Licensing costs contribute to VMware’s total costs, but IT professionals almost always underestimate the impact of VMware’s inefficiency. They listed licensing costs as their primary concern in our recent survey. Still, other concerns, like required premature server and storage upgrades, lack of virtual machine density, and continual investments in backup infrastructure, highlight its inefficiency.
VMware’s inefficiency is brought on by years of plugging holes in the product through a never-ending series of bolt-on fixes, which often increases licensing costs and requires more hardware than necessary and more IT professionals to manage an increasingly complex environment. Even if VMware were to freeze its prices or even lower them, the ripple impact of its inefficiency makes a VMware exit to a more efficient alternative platform a wise strategy.
Understanding the Layers of Data Center Infrastructure
Most vendors divide the data center infrastructure into three layers. A hypervisor like VMware ESXi virtualizes the compute layer. A storage layer that in most medium to large-sized data centers is a dedicated storage array because of the shortcomings of virtualized storage products like VMware’s vSAN, and a networking layer that is built using proprietary networking hardware because of the expense of software-defined networking solutions like VMware’s NSX.
While it isn’t forgotten about, there is a fourth layer that is, for some reason, not included in the typical infrastructure discussion: backup and disaster recovery. In theory, with the right hypervisor software and storage capabilities, there should be no need for this to be a separate layer. Still, because of shortcomings, most organizations invest a large part of the IT budget into it.
The Impact of VMware’s Inefficient HCI
VMware started as a server virtualization and consolidation solution. Before VMware, each application ran on a dedicated server. VMware made it so IT could safely run multiple applications on a single server as virtual machines (VM). The idea behind hyperconverged infrastructure (HCI) is to extend that concept and eliminate the need for dedicated storage arrays and network appliances by moving the software that drives these dedicated appliances onto the same set of servers that VMware was using.
In the same way that VMware lowered costs by eliminating the need for a server for every application, HCI should lower costs by eliminating the need for a dedicated set of appliances for every aspect of storage and networking. The impact of VMware’s inefficiency means that most data centers have chosen not to use HCI and instead continue to use a legacy three-tier architecture. The problem is that most HCI vendors continue to use ESXi and run their storage or networking software as a virtual machine under ESXi, meaning they must navigate through the same VMware tax overhead as virtualized applications.
The result is HCI has not achieved the price advantages nor the operational simplicity that the original entrants into the market claimed. As a result, the legacy three-tier infrastructure is still the most common architecture in data centers.
HCI’s Inefficient Networking Problem
HCI also has an east-west inter-node network issue since storage and network operations must coordinate separately across all the cluster servers. Since each of these services is separate from the hypervisor, it triples the amount of inter-node communication, which limits scalability.
Because of the impact of VMware’s inefficiency, HCI networking limitations go beyond east-west traffic issues. In most cases, HCI vendors offer almost no additional network functionality besides what is embedded into the hypervisor. Or, in the case of VMware’s NSX, which is reasonably robust, it is not included as part of the hypervisor, and the add-on cost significantly increases the VMware license cost. In a recent blog, VMware suggested the best way to overcome its ransomware vulnerabilities was to deploy NSX, which, not coincidentally, almost triples the cost of the license.
VergeOS Eliminates the Layers
VergeIO is Ultraconverged Infrastructure; instead of re-creating the data center layers in software, VergeOS unifies them, including secure data protection, into a single code base that dramatically increases efficiency. Its efficiency lowers costs, enabling IT to do more with its existing resources while simplifying operations. Most customers can reduce physical server demand by 30% or more, which means running existing servers longer and ordering new servers less frequently.
VergeOS provides complete Layer 2 and Layer 3 network functionality, eliminating the concerns over east-west traffic contention and the need for separate network appliances. It also eases administration as network management becomes a seamless part of the data center infrastructure.
The Impact of VMware’s Inefficient Storage
Most HCI vendors are storage vendors in disguise. They make a storage software solution that can run as a VM within a hypervisor, typically VMware. These solutions, including vSAN, suffer from performance issues, partly because of vendors’ VMware performance tax and odd development choices.
Like HCI in general, storage, specifically in this architecture, should deliver rather significant cost savings and deliver better performance with the right architecture design. IT should be able to add capacity to their existing servers for a fraction of the cost of a “shelf upgrade” using a dedicated storage array. However, the impact of VMware’s inefficiency is felt most severely when HCI tries to provide storage performance and services comparable to a dedicated storage array.
In the survey above, we spoke to a customer looking to add about 300TBs of storage to their three-year-old All-Flash Array. HCI, if it had an efficient storage capability, should eliminate the AFA from consideration because the customer had several servers with twelve or more available storage expansion bays.
A 15.36TB NVMe SSD can be easily had for about $1,500. That means the customer can get 300TB of raw NVMe capacity, delivering well over one million IOPS for about $30,000, and insert them into the empty drive bays in their existing servers. When asked what it would cost to add 300TB of raw capacity to their Pure Storage array, they said at least 10X that cost.
As you can see, storage should be the area where HCI enjoys a significant price advantage, but again, like in other areas, it falls short:
- Since most HCI vendors are storage vendors, charging by the amount of capacity in use, the cost to add storage to HCI quickly rivals that of dedicated storage arrays.
- Most HCI solutions can’t add storage to available drive bays on just a few servers in the HCI instance. The capacity must be added to all the servers, or the customer must buy additional servers that match those in place.
- HCI inefficiencies mean the solutions can’t reach anything close to the performance potential of NVMe flash drives.
- Using storage services like deduplication, data protection, and snapshot retention times, further impacts storage and compute performance.
As an example of how storage services impact HCI’s efficiency, look no further than deduplication. While most HCI solutions support deduplication for capacity efficiency, in most cases, it is a bolt-on solution and not part of the original code base. VMware vSAN, for example, added deduplication years after it first appeared on the market. Nutanix’s deduplication appeared almost a decade after the product first shipped.
As a result, using deduplication from these vendors typically requires the addition of more powerful processors, additional memory, and, in some cases, changes to data protection strategies.
Limitations and compromises are the impact of implementing almost any storage feature as part of a virtualized environment:
- Snapshots are limited to 32 total, and the best practice is not to have a snapshot that is older than a few days.
- Data protection from media failure is complex and takes an undue toll on inter-node connectivity.
- Replication for disaster recovery almost always requires a separate product.
VergeOS Supercharges HCI Storage Performance
Storage services are built into VergeOS and run as an equal citizen to the hypervisor instead of a subservient VM. Storage capacity can be inserted into nodes “post-facto” or storage-mostly nodes (a couple of processors and storage) can be added to the existing instance.
VergeOS provides a complete suite of storage services like deduplication, replication, and unlimited snapshots that can act as backups because they are more like clones, than traditional snapshot technology. Because storage is an equal citizen in VergeOS, our storage software is equally efficient and overcomes the challenges IT faces with VMware’s inefficient approach to storage. All these services can run without impacting performance, limiting their use, or forcing IT to make compromises elsewhere.
It is essential to highlight the VergeIO common sense licensing model. VergeOS is licensed by the physical server, not the number of processors, cores, amount of RAM, or storage capacity. In the above example, the customer can add 300TB of capacity with zero additional licensing charge.
The Impact of VMware’s Inefficient Data Protection
VMware also provides a very inefficient means of data protection, forcing all customers to create a separate backup and disaster recovery infrastructure. While it has basic protection from media failure and the ability, at an extra cost, to migrate VMs if a physical server fails, its snapshot capabilities are anemic at best. And their own best practices state, “Do not use VMware snapshots as backups.” For the most part, VMware’s snapshots are only used one at a time to provide data to a backup application and then quickly removed for fear of negative performance impact.
As a result, most customers implement separate backup software, which sends data to a separate backup storage area, which then must send it to another immutable backup storage area to protect against ransomware. These customers typically have a separate disaster recovery (DR) solution replicating data to a DR site. VMware’s inability to adequately protect itself is the cause of all of this additional investment in data protection.
The backup and recovery infrastructure becomes a separate cost and management point, often requiring specialized IT personnel. However, this additional investment does more than add to the total cost of VMware’s inefficiency. It complicates other tasks, such as patch upgrades.
For example, in our survey, we spoke to a VMware customer using HPE Zerto as a more powerful disaster recovery tool because of concerns about VMware’s ransomware vulnerabilities. There is an obvious cost concern with Zerto, but this customer’s current experience highlights a concern with the bolt-on approach caused by VMware’s inefficient approach to data protection.
In this case, the customer had a critical patch from VMware that closed a vulnerability in ESXi to a known ransomware exploit. However, they found that Zerto was not yet compatible with this latest release of VMware, and it would be at least three months before they were. The use of bolt-on technologies forces the customer into an awkward position. Do they deploy the VMware update and go without disaster recovery for three months, or do they keep disaster recovery working but put the organization at risk for a known ransomware exploit? While this situation does not increase the customer’s hard cost, the impact of VMware’s inefficiency certainly increases their mental overhead and anguish.
VergeOS is Secure and Resilient
Unlike VMware’s inefficient ransomware protection, VergeOS was built from the start to be a secure infrastructure software. The OS itself is hardened against attack. When combined with virtual data centers, immutable snapshots, and rapid alerting of encryption activity, customers can bounce back from ransomware threats in minutes with no data loss.
Conclusion
While licensing costs are a valid concern, the total cost of VMware’s inefficiency goes well beyond the surface. Inefficient HCI, storage, and data protection layers contribute significantly to operational complexity and expenses. VergeIO’s innovative approach with VergeOS offers a comprehensive solution that eliminates these inefficiencies, reducing costs, and simplifying operations. As data centers evolve, it’s essential to consider alternatives that optimize efficiency and empower IT professionals to do more with existing resources.
To learn more about how VergeOS can revolutionize your data center, watch our on-demand webinar as we discuss the results of our survey of almost 200 VMware customers and provide a live demonstration of VergeOS recovering from a ransomware attack.
Exit VMware Without a Server Refresh
According to our recent survey, one of the requirements of any VMware alternative is to exit VMware without a server refresh. IT leaders are driving this requirement for three primary reasons:
- VMware’s latest versions force decommissioning server hardware long before it has outlived its applicable service.
- The quality and performance of server hardware built within the last five years suggest that it can reliably support workloads for up to ten years.
- Delaying or eliminating server refreshes is a great way to contend with flat budgets.
Why, then, does VMware require customers to upgrade to go through a server refresh so they can run the latest versions of their software? Why also do most VMware alternatives force you to buy prepackaged hardware bundles? The answers come down to efficiency and hardware dependency. Infrastructure software vendors with bloated code and strict server hardware requirements are forcing you into a lifetime of premature server refreshes.
Efficiency Eliminates Server Refreshes
Vendors force you into server refreshes to hide the inefficiencies in their code and the lack of foresight in design. Most infrastructure software is an assortment of different software applications, often from different vendors, that they attempt to “glue” together through a common management GUI.
VMware, for example, uses ESXi for the hypervisor, vSAN for the storage software, and NSX for the networking software. Each application has a different code base and overlapping code, which compounds VMware’s already significant virtualization tax.
As a result, there is a lot of redundant code and metadata in the infrastructure software and extra communication overhead to keep these separate applications in sync. The lack of integration between these applications creates significant overhead that impacts server performance and scalability.
Traditional Three-Tier Architectures don’t fare much better. Customers still face four to five-year refreshes for servers, plus they now add a separate refresh cycle for storage. There is also the unnecessarily high cost of a dedicated storage array.
Ransomware Makes It Worse
Our server also highlighted a significant concern about ransomware, and customers are constantly looking for solutions to give them an edge against the ever-evolving threat of having all of their data encrypted. In response, vendors constantly release patches to close down vulnerabilities in their code, releasing new software (for a fee) that keeps their older software safer. For example, VMware promotes NSX to help better protect ESXi. Instead of starting with secure infrastructure as a software core, they are bolting on potential fixes, which further impact performance and force customers into premature server refreshes.
According to our recent survey of almost 200 VMware customers, using existing hardware and improving ransomware protection were two of their top requirements for a VMware alternative. Join us for our live webinar tomorrow at 1:00 PM ET to learn the study results and see a live recovery from a ransomware attack. Register Now
Bundles Don’t Eliminate Server Refreshes
To hide continual software bloat, some vendors create predefined server bundles. These bundles use the latest processing power, which depends on specific CPU chip capabilities and fast NVMe flash drives to hide inefficiency, but they don’t eliminate server refreshes. They make server refreshes even more challenging. The customer still needs to refresh servers to provide enough power to compensate for the bloated software, but now they can only get that hardware from one or a tiny list of certified vendors. IT teams need to look no further than vSAN-Ready Nodes or Nutanix’s very restrictive hardware compatibility list as examples.
Turnkey HCI Makes it Worse
The turnkey bundle approach also makes a VMware Exit less appealing. Vendors that force the customer to buy new hardware as they are exiting VMware increase the costs of the exit dramatically. They also make installation more difficult because, at least for a while, the new hardware and the old must co-exist in the same data center.
VergeIO Eliminates Premature Server Refreshes
VergeIO unifies networking, virtualization, and storage software into a single software code base, eliminating the redundances common in other solutions. It also eliminates the extra and unnecessary lines of communication between the services, enabling a more scalable infrastructure.
Breathes New Life Into Existing Servers
VergeOS does more than leverage existing hardware; its efficiency gives it a new lease on life. Our customers typically can increase overall virtual machine density and improve the performance of I/O intensive applications without resorting to an expensive dedicated storage array. Most VergeIO customers find they can delay or even eliminate the subsequent several server upgrades. When it does come time to add new servers to the infrastructure, add whatever brand and type of servers you’d like. VergeOS enables you to mix different server types within the same VergeOS instance.
Run Servers Until They Break
There is a common saying, “sweating the asset,” which means getting more than the typical four years from server and storage hardware. VergeOS enables customers to run the asset until it breaks permanently. Customers can do this because the entire infrastructure is redundant; VergeOS transitions VMs to surviving servers if a server fails. There is no extra charge for high availability (HA); VergeOS includes HA and all other features in every product edition. VergeIO has production customers running servers over six years old with no complaints about performance or fear of hardware failure. Those servers can co-exist with servers a few months old within the same instance. VergeOS eliminates server refreshes while maintaining availability.
Ransomware Resilient from Day One
Ransomware resiliency is not an afterthought with VergeOS. As we discuss in our paper, “Creating an Infrastructure-Wide Ransomware Resiliency Strategy,” it is built into the core of our Utraconverged Infrastructure (UCI) platform. Our multi-layered, infrastructure-wide ransomware protection strategy includes the following:
- Virtual Data Centers (VDC) that enable customers to shrink the attack surface
- IOclone, which provides frequent, immutable snapshots without impacting performance
- IOfortify, which provides rapid detection of a potential attack and a hardened operating environment that acts as firmware, eliminating the potential of platform-level exploits.
Conclusion – Skip The Server Refresh
Exiting VMware without undergoing a server refresh is crucial for organizations looking to maximize their IT infrastructure efficiency and cost-effectiveness. VMware’s insistence on frequent server hardware upgrades and the challenges posed by ransomware threats have left many IT leaders seeking alternatives. However, most alternatives require new hardware and enforce restrictive hardware compatibility lists.
VergeIO enables you to exit VMware using your existing hardware, extracting more life from it while not compromising features or data resiliency.
Is VMware Losing Customers with Broadcom Buy Imminent? Surveys Say Yes
- Written by Kelly Teal
- September 26, 2023
End users fear Broadcom will raise VMware prices. So, they’re looking to leave, say ShapeBlue and VergeIO.
Is VMware losing customers?
As the 25-year-old virtualization and cloud computing company anticipates new ownership by the end of next month, two new surveys indicate the answer is a resounding yes.
On Tuesday, cloud integrator ShapeBlue and data center software provider VergeIO released separate data citing end-user uncertainty around the imminent Broadcom–VMware combination.
Both companies’ customers fear VMware pricing will soar with Broadcom in charge, and they predict Broadcom will push VMware only to focus on large organizations.